On-site tyre assistance
When you have a tyre problem, we assess whether it can be resolved on site.
ROADSIDE ASSISTANCE • SOFIA & NEARBY
Roadside assistancewhen you cannot continue.
Breakdown, collision, flat battery, empty tank or flat tyre? Call us and we will determine the assistance you need.
Tell us where you are, what vehicle you have and what happened.24 / 7Calls answered
SofiaAnd nearby areas
On siteAt your vehicle
HOW WE CAN HELP
On-site help or vehicle transport.
We come to you and, when needed, transport the vehicle. Together we determine the most suitable option.
01
Vehicle recovery and transport
We transport broken-down or immobilised vehicles to a garage, your home or another chosen location.
Call us02Accident assistance
We help transport the vehicle when it cannot continue after an accident.
Call us03Battery jump start
We provide an on-site jump start for a flat or discharged battery.
Call us04Fuel delivery
We deliver petrol or diesel if you run out of fuel.
Call us05Flat tyre - on-site assistance
We repair the tyre, fit the spare or find another suitable solution for the damage.
Call us06Stuck vehicle assistance
We help when a vehicle is stuck in mud, snow, a ditch or a difficult location.
Call us07Transport to a garage or address
We transport the vehicle to a garage, your home, a car park or another agreed location.
Call us08Spare tyre delivery and fitting
We deliver a suitable spare tyre and fit it at your location.
Call usBEFORE WE SET OFF
We confirm the assistance you need and when we can arrive.
Tell us what happened so we can determine what assistance is needed and when we can arrive.
WHAT HAPPENS NEXT
What happens after you call?
- 01
Call us
Tell us where you are and what happened.
- 02
Describe the vehicle
Share the make, model, condition and whether it can move.
- 03
Confirm the details
We confirm the assistance required and estimated timing.
- 04
The team arrives
We arrive prepared for the agreed service.
Around-the-clock roadside assistance
We answer calls at any time, including weekends and public holidays.
Clear details by phone
During the call, we confirm the assistance required and when we can arrive.
It starts with one call
Tell us what happened and we will guide you to the appropriate assistance.
WHILE YOU WAIT
Make yourself and the vehicle safe first.
- Move away from the active traffic lane if it is safe to do so.
- Use your hazard lights, reflective vest and warning triangle.
- On a motorway, wait in a safe place behind the barrier.
- Do not attempt repairs if the location or traffic makes them unsafe.
WHERE WE WORK
Sofia and nearby areas
We work throughout Sofia, nearby towns, the Sofia Ring Road and the main routes. If you are outside the area, call us so we can confirm whether we can attend.
In Sofia
- City centre
- Mladost
- Lyulin
- Druzhba
- Nadezhda
- Studentski grad
- Ovcha kupel
- Boyana
- Lozenets
- Iztok
- Krasno selo
- Slatina
- Geo Milev
- Darvenitsa
- Simeonovo
- Manastirski livadi
- Vitosha
Around Sofia
- Pancharevo
- Bankya
- Bozhurishte
- Elin Pelin
- Novi Iskar
- Kostinbrod
- Slivnitsa
- Pernik
- Samokov
- Ihtiman
- Svoge
- Botevgrad
Main roads
- Sofia Ring Road
- Trakia motorway
- Hemus motorway
- Struma motorway
- Europe motorway
- E79 / Kulata
- Sub-Balkan road
- Sofia - Kalotina
- Sofia - Samokov
FREQUENTLY ASKED QUESTIONS
Answers to common questions
What should I tell you on the phone?
Tell us exactly where you are, what vehicle you have, what happened and whether it can move.
When can you arrive?
It depends on your location, traffic and current requests. We will provide a realistic estimate by phone.
Can you transport a vehicle after an accident?
Yes, if the vehicle cannot continue. Describe its condition when you call.
I do not have a spare tyre. Can you help?
Yes. If the tyre can be repaired, we will fix it on site. If not, we can deliver a suitable spare or transport the vehicle to a garage.
Do you operate outside Sofia?
We work in Sofia, nearby areas and along the main routes. Tell us where you are so we can confirm whether we can attend.
CALL US
Tell us what happened.
Tell us where you are and what the problem is. We will confirm how we can help and approximately when to expect us.